For every purchase you make from our Cercis Online store before 15:00, the product you ordered is delivered to our contracted cargo company on the same day.

For every purchase you make from our website, the products delivered to the cargo are delivered to you within 3 business days .

You can find out your cargo status by entering your cargo tracking number and e-mail address on the cargo tracking page on our website or from the link here .

For all your domestic orders, your cargo is delivered to your address free of charge .

If your cargo arrives with its package open, you can contact us on our contact page or return your cargo.

As Cercis, we aim to deliver our international orders as soon as possible. For international orders, your cargo reaches your address within 3 to 5 business days.

You can return the product within 14 days after receiving it. You can visit our Consumer Rights, Withdrawal, Cancellation and Return Conditions page to get detailed information about non-refundable products and returns.

There are no exchanges or refunds on evening dresses, products with delicate fabrics, tags that have been removed or stones. You can return our other products other than these products.

For every purchase you make from our site, no fee is charged for returns or no refund fee is paid .

You can return your items, except for evening dresses, products with stones, products with delicate fabrics and products with torn labels, from the link here . When filling out the relevant form, you must add the code "A294D0" to the box in the customer code section.

After the refund is made, the payment you made will be reflected in your account within 1 week .

You can change the size or color of the product you purchased from the store where you purchased the product, or you can contact us from our contact page to change the size or color of the product you ordered from our online store.

For international orders, the products delivered to your address cannot be returned.

For your purchases from Cercis Online, you can make your payment via money order or with your credit card and continue your shopping.

You have the option of paying in installments up to 9 months for every payment you make by credit card.

For installment payments, the fee you pay increases depending on the maturity difference.

Shipping fee is paid for every product ordered abroad. The ordered product reaches your address within 3 to 5 days .

There are no specific campaign periods in our Cercis Online store. Campaigns are organized according to the stock products obtained and vary according to seasonal times. Any campaign to be held on our website will be announced on our social media account before the campaign date. You can access our social media account from this link and follow our announcements!

Our campaigns do not have a specific validity period. The validity period of campaigns may vary depending on their content .

Unfortunately, there is no right of return or exchange for our campaign products.

When you become a member of our website from the membership page , you will be informed about our campaigns via SMS and E-Mail . In addition, you can be informed about future announcements by following us on our Instagram account .